See It. Report It. Sort It.
Citiconn is a next-generation digital platform by Urbanfix designed to transform how cities interact with their citizens. It simplifies complaint management, enhances transparency, and generates valuable urban data for smarter decision-making.
Empowering citizens. Enabling smarter governance.
Easy issue reporting with location tagging
Real-time tracking & smart notifications
Actionable data for urban planning
Faster resolution with accountable systems
Report issues in 3 simple steps
Built for simplicity and scale.
Login / Sign Up
Create your account and get started in seconds.
Select Category & Submit Issue
Pick a category, add location, images and details to report your issue.
Track Status in Real-Time
Follow your complaint's progress with live updates and notifications.
Everything you need, built in
Citizen Experience
- Seamless complaint submission
- Real-time status tracking
- Smart notifications & reminders
- Image and document uploads
Admin & Governance
- Centralized dashboard for complaint management
- Performance tracking across departments
- Citizen records and interaction history
- Role-based access and accountability
Data & Analytics
- Location-based issue mapping
- Exportable datasets for GIS integration
- Trend analysis for planning & policy decisions
Why cities choose Citiconn
Bridging Citizens & Government
Direct communication eliminates delays and improves responsiveness.
Driving Digital Transformation
Ideal for cities without structured digital complaint systems.
Enabling Data-Driven Planning
Transforms citizen reports into valuable urban intelligence.
Reducing Operational Costs
Minimizes reliance on call centers and fragmented workflows.
Built for urban governance
Municipal corporations & smart cities
Urban local bodies (ULBs)
Infrastructure & utilities management
Public grievance redressal systems